03 4433 1184

Complaints

Steven Costall provides Financial Planning, Risk Management, Managed Investment, Superannuation and Retirement Planning, Self Managed Super Funds, Margin Lending and Direct Equities services only as an Authorised Representative of Australian Unity Personal Financial Services Ltd. All other services provided not listed above are not provided under the authority of the Australian Unity Financial Services Licence.

The information provided on this website has been provided as general advice only. We have not considered your financial circumstances, needs or objectives and you should seek the assistance of your Australian Unity Personal Financial Services Adviser before you make any decision regarding any products mentioned in this communication. Whilst all care has been taken in the preparation of this material, no warranty is given in respect of the information provided and accordingly neither Australian Unity nor its related entities, employees or agents shall be liable on any ground whatsoever with respect to decisions or actions taken as a result of you acting upon such information.

You can lodge your complaint or obtain an update by contacting the Australian Unity customer service team via one of the options below:

Phone: 13 29 39
Monday – Friday 8.30am – 8.00pm EST

Email: customerservice@australianunity.com.au

Mail: Australian Unity
114 Albert Road
South Melbourne, VIC 3205

Australian Unity will endeavour to acknowledge your complaint within 48 hours of receipt

Click here to lodge a complaint.